Privacy and GDPR Policy

Last Updated: January 2026

At Staincross Apiaries, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Who We Are

Staincross Apiaries

Coniston Farm
38 Coniston Avenue
Staincross
Barnsley
S75 5BB

Email: contact us

Our website address is: https://staincross-apiaries.co.uk

What Information We Collect

We may collect personal information when you:

• Contact us through our website, email, telephone or social media.
• Book a beekeeping experience or event.
• Subscribe to newsletters or marketing communications.
• Complete registration or consent forms.
• Leave comments on our website.

The information collected may include:

• Name
• Email address
• Telephone number
• Postal address
• Emergency contact details
• Booking information
• Medical information relevant to participation in our activities
• Photographs and video recordings where consent has been provided

Website Analytics

We use Google Analytics to help us understand how visitors use our website and to improve the services we provide.

Google Analytics may collect information including:

• Pages visited
• Time spent on the website
• Browser type
• Device type
• Approximate geographic location
• Website interactions

This information is generally aggregated and does not directly identify individual users.

Where required by law, non-essential cookies, including Google Analytics cookies, will only be used after you have provided consent through our cookie banner.

How We Use Your Information

We use personal information to:

• Respond to enquiries.
• Process bookings and reservations.
• Deliver beekeeping experiences and events.
• Provide certificates and post-course materials.
• Maintain health and safety records.
• Contact emergency contacts where necessary.
• Send marketing communications where consent has been provided.
• Improve our website and services.
• Meet legal, regulatory and insurance obligations.

How We Store Information

We take appropriate measures to keep personal information secure.

Information may be stored using:

• Google Workspace, including Google Drive and Gmail.
• Google Photos for photographs and videos.
• Brevo for newsletters, certificates and customer communications.
• TicketSource and other booking systems.
• Secure paper records where required.

Access to personal information is restricted to those who need it for legitimate business purposes.

Sharing Information

We do not sell, rent or trade personal information.

Information may be shared:

• With healthcare professionals or emergency services where necessary.
• With service providers who help us operate our business.
• With insurers, legal advisers or regulatory bodies where required.
• Where required by law.

Cookies

Our website uses cookies to improve functionality and understand how visitors use the site.

Some cookies are essential for the operation of the website. Others, including analytics cookies, are optional and will only be used where consent has been provided.

You can manage your cookie preferences through our cookie banner or your browser settings.

Comments

If visitors leave comments on the website, we collect the information shown in the comments form together with the visitor’s IP address and browser information to assist with spam detection and website security.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary.

Participant registration forms, booking records, emergency contact details and health information are normally retained for up to seven years following the relevant event.

Records relating to children may be retained for longer where necessary to comply with legal, safeguarding, insurance or claims-related requirements.

Photographs and video recordings may be retained until consent is withdrawn, unless they have already been published or another lawful basis exists for their retention.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of information where appropriate.
• Restrict or object to certain processing.
• Withdraw consent at any time.
• Request a copy of your personal data.
• Complain to the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us using the details above.

Photography and Video

Photographs and video recordings will only be used where appropriate consent has been provided.

Consent is entirely voluntary and separate from participation in our activities.

You may withdraw consent at any time. We will stop using images in future publications where reasonably practicable, although images already published may continue to appear in existing materials.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.